TechWant gives you the services of a remote helpdesk, which will function as an efficient virtual IT support team. You can hire our remote technical support services for your internal IT needs.
The two ways to solving network problems are: pre-emptive troubleshooting and troubleshooting. In a perfect world, we would be able to prevent problems before they occur (pre-emptive troubleshooting), however, network administrators often find themselves repairing problems that already exist (troubleshooting). Troubleshooting is often a learned skill instead of a skill that can be taught. However, there is a methodology that our engineers follow to help in troubleshooting problems.
The customer’s experience should be at the forefront of every retailer’s multi-channel strategy. Providing great customer satisfaction at every stage of the buying process is vital. The early stages of ownership are crucial to customer satisfaction. Our success is measured in first contact resolution – taking ownership and resolving the customer’s query at the first time of asking.
Comprehensive handling of issues spanning across email issues, virus healing and protection, security practices compliance, network set-ups and management, data recovery, driver installations, software updates and much more.
Convenient and affordable, our Online Support Plan provides access to remote services. We'll connect to your computer to perform your service remotely - whenever you need it.
Our remote computer repair is performed by our experts and is backed by a money back guarantee. If you are familiar with the concept of remote controlling a computer then this should be nothing new to you. We use a special piece of software depending on what kind of PC problem you have, that you download to your computer. The download is very small and quick. This allows us to connect to your computer securely as if we were sitting in front of it. There is no need for a technician to come to your home. Most importantly, you still have the ultimate control over your computer. You can sit there and watch us work making sure that your important data stays private. If for any reason you want to disconnect our session, with one simple click you can disconnect the computer repair technician and it’s impossible for them to get back in to your PC.